我们的一些地点有时间临时更改。作出亲身或委任虚拟,请告知医务人员。如果您需要帮助找到护理,呼叫 704-468-8888.

Atrium Health is always here to serve you. And during this challenging time, we're doing everything we can to make sure you stay safe and informed.

Learn more about our response to the coronavirus disease 2019 (COVID-19) pandemic, find information to keep you and your loved ones healthy, and see what you can do to help your community. Together, we’ll get through this.

Latest news and updates

See all latest news and updates

Patient and visitor info

Prevention and care

During the coronavirus outbreak, we’re all doing whatever it takes to keep each other healthy. At Atrium Health, we’re here to help you protect yourself and prevent the spread of the virus. And if you think you have COVID-19, our experts are ready to provide the care you need. Find out more.

COVID-19 Risk Assessment (en español)

Answer these quick questions to get recommendations on next steps in your care.

Start Your COVID-19 Risk Assessment

Learn about symptoms

How to seek care

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If you get sick, we’re here for you every step of the way. With our virtual care options, you can be screened for COVID-19 and get the care you need from the comfort of home at little or no cost to you.

Get care now

Community resources

Community Resources

Get connected to free or reduced-cost social services

If you need help finding community resources like food, transportation

services available in your area.
Go to the hub

How to help

As healthcare professionals around the world and close to home are stepping up to fight COVID-19, you might be wondering how you can help, too. Simply by staying home, you’re protecting your community in a big way. If you want to do a little more, there are things everyone can do to help right now.

Frequently asked questions



  • Wash your hands often with soap and water.
  • Stay home as much as possible.
  • Wear a cloth face covering (or mask) if you have to go out in public.
  • Practice physical distancing by staying at least 6 feet away from anyone that doesn’t live in your home.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with someone who’s sick.
  • Cover your mouth and nose with a tissue or your sleeve when coughing or sneezing.
  • Be aware that you and others around you can have COVID-19 without ever showing symptoms.

当你采取措施来保护你的身体bt365体育,记得要照顾你的心理bt365体育,也。如果你情绪低落或焦虑,需要找人倾诉,请致电我们的24/7行为bt365体育求助热线在 704-444-2400 to speak to a licensed counselor.




For more information, including how to make a cloth mask at home, check out this blog post.


  • Teach and reinforce good hand hygiene. Have your children wash their hands with soap and water regularly.
  • 保持你的bt365体育平台尽可能地。如果您的孩子在外面玩,确保他们远离任何人都住不以你的bt365体育平台至少6英尺远。
  • 穿布口罩,如果你在公共走出去的孩子年满2岁的这样做。学习如何使孩子们的无缝面膜 here.
  • 清洗和消毒表面和物体人们经常触摸。槽项目,如根据需要毛绒玩具,按照制造商的说明。用最热烈的相应水环境和完全干燥的物品。

For more information about children and coronavirus, including what to do if your child gets sick, read our Q&A with Atrium Health Levine Children’s experts here.


Common symptoms of COVID-19 include:

  • Fever
  • Cough
  • Loss of smell and/or taste
  • Shortness of breath
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache


In adults, emergency warning signs of COVID-19 include:

  • Difficulty breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to wake up
  • Bluish lips or face

This list is not all-inclusive. If your symptoms are life-threatening, call 911 immediately.


take a free online risk assessment to find out next steps for care.

Find out more about how to get care if you need it.

目前,有没有具体的治疗covid-19。幸运的是,症状往往较轻,可以在bt365体育平台中进行管理,过度的非处方药。 CDC建议喝大量的液体,以保持水分和在bt365体育平台休息。大多数人会开始觉得在一周内好转。

If needed, supportive care is available. Find out more about care for COVID-19 here.

Yes. We started testing for COVID-19 in our labs as soon as we received approval from the CDC.

bt365体育平台的bt365体育是全国唯一的医疗保健系统有一个内部实验室可以处理小时内covid-19测试中,通常在同一天之一。我们测试的网站,这是整个大夏洛特地区,旨在提供一个安全的,私人的环境进行测试的患者。加大对欠发达社区的测试访问,我们还推出 mobile testing sites.

我们知道这一直扑朔迷离,但不是每个人都需要马上进行测试 - 特别是如果你的症状是轻微的,或者你感觉良好的整体。目前,测试是基于由CDC设置指引做的,只有医护人员可以决定你是否符合标准进行测试。

If you believe you may have COVID-19, complete a free COVID-19 Risk Assessment to review your symptoms, find the best care and learn if testing is appropriate.


我们正在采取行动,以防止病毒的传播,提高获得医疗保健,保护bt365体育和安全的每一位病人,队友和社区成员。对我们的答复,请访问最新更新 Daily Dose and check out the steps our locations are taking to keep you COVID-Safe.

Your safety is always our first priority. In addition to the protocols we have in place year-round, we’re setting the national standard for COVID-Safe care. We’re taking enhanced steps, so you can feel confident and comfortable each time you visit any Atrium Health location. Learn the steps we’re taking to keep you COVID-Safe.

In addition to safe care at our locations, we have on-demand care options if you need care quickly or don’t want to leave home.

If you are experiencing a life-threatening emergency, please do not hesitate to seek in-person, emergency care immediately or call 911. Delaying care in a medical emergency could lead to more serious complications.

Before your next visit, be aware of our:

504 Gateway Time-out


To schedule a new appointment, call your doctor’s office or 704-468-8888。对于所有即将到来的约会,我们将与您一起,以决定是否这是最好的进来看看我们,或者如果你能有一个电话或视频的访问来代替。

If you need care right away for a minor condition, check out our on-demand care options.

Coping with COVID-19 has been challenging for everyone. And everyone reacts to stressful situations differently.

As you take steps to protect your physical health, remember to take care of your mental health, too.

If you’re feeling down or anxious and need someone to talk to, please call our 24/7 Behavioral Health Help Line at 704-444-2400 to speak to a licensed counselor.

请不要回避寻求必要的医疗照顾了约covid-19的关注。打电话给你的医生的办公室预约;如果你没有一个医生,电话 704-468-8888

For most minor conditions and symptoms, you can also get the care you need using one of our on-demand care options.

If your symptoms are life-threatening, call 911 or seek emergency care immediately.


From sewing masks, to giving blood or donating food, explore ways you can help at AtriumHealth.org/Together.


Local resources:

National and state resources: